Sporting Index Privacy Policy

Your privacy is important to Sporting Index. As a business regulated by both the UK Gambling Commission and the Financial Conduct Authority (FCA), we operate under some of the strictest data protection standards in the industry. This policy explains how we collect your personal data, what we do with it and what rights you have.

Data We Collect

We collect personal data at registration and on an ongoing basis as you use our services. The categories of data we hold may include:

Personal identifiers: full name, date of birth, nationality
Contact information: email address, phone number, postal address
Identity verification documents, where required by law
Financial details: source of funds information, payment method records
Betting and account history, including spread positions and transaction records
Technical data: IP address, device identifiers, browser type and session logs

Legal Basis for Processing

We process your data on the basis of contractual necessity (to operate your account), legal obligation (to comply with Gambling Commission and FCA requirements), legitimate interest (fraud prevention, improving our services) and consent (for marketing communications). You may withdraw marketing consent at any time through your account settings or by contacting us directly.

Cookies

Sporting Index uses cookies to maintain session security, save your preferences and collect anonymised usage analytics. You will be presented with a cookie preference tool on your first visit. Essential cookies are required for the platform to function and cannot be disabled.

Third-Party Sharing

We share your data with third parties only where strictly necessary, including:

Payment providers and banking partners
Identity verification and anti-fraud services
Technology and cloud infrastructure providers
Regulatory bodies (UK Gambling Commission, FCA) when required

We do not sell or rent your personal data to any third party for commercial purposes.

Your UK GDPR Rights

Under UK GDPR, you have the right to access, correct and delete your personal data (where legally permissible), object to certain types of processing and receive a portable copy of your information. To exercise any of these rights, contact our data team at [email protected]. We will acknowledge your request within five working days and provide a full response within 30 days.

Data Retention

We are required to retain customer records for a minimum of five years following account closure, in line with our regulatory obligations. Financial records may be retained for longer where required under UK tax or financial regulation. Once the applicable retention period has expired, your data will be securely deleted or anonymised.

If you have concerns about how Sporting Index handles your data that we have not been able to resolve, you may contact the Information Commissioner's Office (ICO) at ico.org.uk or by calling 0303 123 1113.